Privacy Policy 隐私政策

1. Who We Are

Tensor Revive LLC ("Tensor Revive," "we," "us," "our") is a U.S. limited liability company providing GPU and AI hardware repair, refurbishment, and related technical services. This Privacy Policy explains how we collect, use, store, and disclose personal information when you visit tensorrevive.com, contact us, engage our services, or interact with content we publish through authorized third-party platforms (including LinkedIn).

2. Information We Collect

2.1 Information you provide directly

• Contact information: name, email, phone number, company, and message content when you submit a contact form, send email, or otherwise reach out.
• Service information: hardware specifications, fault descriptions, shipping addresses, and other details necessary to deliver repair, refurbishment, or consulting services.
• Hiring inquiries: resumes, work history, and contact details voluntarily submitted in response to recruiting posts or job postings.

2.2 Information collected automatically

• Standard server logs: IP address, user-agent, referrer, and timestamp, retained briefly for security and operations.
• Analytics: if enabled, aggregate usage analytics through our hosting provider (Vercel). We do not deploy advertising trackers.

2.3 Information from authorized third-party integrations

When an authorized Tensor Revive representative connects a personal social-media account (for example, LinkedIn) to our internal publishing tools using OAuth, we receive a limited access token tied to that account. We use this token solely to publish content (such as company updates and hiring posts) to the connected account itself, on behalf of and with the explicit consent of the account holder.

We do not:

• Read, store, or analyze the connected account's private messages, contacts, or connections.
• Post to any account other than the one explicitly connected.
• Sell, share, or transfer LinkedIn-issued tokens or any data obtained through them to third parties.
• Use LinkedIn data for advertising, profiling, or training machine-learning models.

3. How We Use Information

We use personal information to:

• Respond to inquiries and provide the services you request.
• Operate, maintain, and improve our website and services.
• Publish authorized content (e.g., hiring announcements, company updates) to social-media accounts that we have been granted access to via OAuth.
• Comply with legal, accounting, tax, and regulatory obligations.
• Protect against fraud, abuse, and security threats.

4. Lawful Basis (EEA / UK Visitors)

For visitors located in the European Economic Area or the United Kingdom, we rely on the following lawful bases under the GDPR / UK GDPR: (a) consent, where you actively provide it; (b) performance of a contract, where processing is necessary to deliver requested services; (c) legitimate interests in operating, improving, and securing our business; and (d) compliance with legal obligations.

5. Sharing & Disclosure

We do not sell personal information. We share personal information only with:

• Service providers who process information on our behalf under contractual confidentiality obligations (hosting, email, analytics, payment processing, shipping carriers).
• Authorized social-media platforms (e.g., LinkedIn) when publishing content as described in Section 2.3, strictly limited to the content of the post itself.
• Legal authorities when required by valid legal process, or to protect rights, safety, or property.
• Successors in the event of a merger, acquisition, or sale of business assets, subject to confidentiality.

6. Data Storage & Security

We store information on infrastructure operated by reputable providers in the United States. OAuth access tokens for connected social-media accounts are stored in encrypted form on systems controlled by Tensor Revive and are accessible only to authorized personnel. We apply industry-standard technical and organizational safeguards, but no system is perfectly secure; you provide information at your own risk.

7. Data Retention

We retain personal information only as long as necessary for the purposes described in this policy or as required by law. OAuth tokens for connected social-media accounts are retained only while the integration is active and are deleted promptly upon disconnection or upon request from the account holder.

8. Your Rights

Depending on your jurisdiction, you may have rights to access, correct, delete, port, or restrict processing of your personal information, and to withdraw consent or object to processing. To exercise any of these rights, contact us at the address below. We will respond within the period required by applicable law.

9. International Transfers

Tensor Revive operates in the United States. If you access our services from outside the United States, your information will be transferred to and processed in the United States, which may have data-protection laws different from your jurisdiction.

10. Children

Our services are intended for businesses and adults. We do not knowingly collect personal information from children under 16. If you believe a child has provided us information, please contact us so we can delete it.

11. Changes to This Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page reflects the most recent revision. Material changes will be highlighted on this page or communicated through the contact information you have provided.

12. Contact